You can reload the page, and click the file again, it should start automatically downloading. It sometimes takes a while to 'register', but you can just wait a bit longer before reloading the page and clicking the file again.
If it's a design that needed you to Buy Attachment, after clicking Buy Attachment, click on the file to download. I had to click a few times before it finally downloaded - not sure what is the issue. But before you click download again, check if points have been deducted by clicking Credit. Credit page will display all the points you spent.
2024-11-12 15:39
If it's a design that needed you to Buy Attachment, after clicking Buy Attachment, click on the file ...
I have the same issue and have to click it a couple times before it works as well. Initially, I thought it was broken, but it always eventually does work.